Legal

Refund Policy

Effective: 2026-07-13

Digital-Product Refund Eligibility

Refund eligibility for digital products depends on the organization's policies and applicable law.

Educational-Content Access

Once paid content is accessed, refund eligibility may be limited. Review the organization's policy before purchasing.

Downloaded-Resource Restrictions

Refunds may not be available for downloaded resources after access is granted.

Subscription or Membership Refunds

Subscription refunds follow the organization's subscription terms and applicable law.

Duplicate Charges

Duplicate charges will be reviewed and refunded where verified.

Technical-Access Issues

If you cannot access purchased content due to a verifiable technical issue, contact support for assistance or a remedy.

Canceled Courses

If a course is canceled by the organization, remedies may include access to alternative content or a refund.

Processing Timelines

Refund processing follows the organization's stated timelines and the payment processor's rules.

Payment-Processor Rules

Refunds are subject to the payment processor's policies and applicable law.

Contact

Questions may be sent to the support email below.

Purchasers are responsible for adapting this policy to their products, payment processor, location, and applicable laws.

Questions?

Contact the organization that provided your learning platform. For platform support from the original creator, visit ronetteaileader.com.

Support email: clientcare@ronetteaileader.com