Refund Policy
Effective: 2026-07-13
Digital-Product Refund Eligibility
Refund eligibility for digital products depends on the organization's policies and applicable law.
Educational-Content Access
Once paid content is accessed, refund eligibility may be limited. Review the organization's policy before purchasing.
Downloaded-Resource Restrictions
Refunds may not be available for downloaded resources after access is granted.
Subscription or Membership Refunds
Subscription refunds follow the organization's subscription terms and applicable law.
Duplicate Charges
Duplicate charges will be reviewed and refunded where verified.
Technical-Access Issues
If you cannot access purchased content due to a verifiable technical issue, contact support for assistance or a remedy.
Canceled Courses
If a course is canceled by the organization, remedies may include access to alternative content or a refund.
Processing Timelines
Refund processing follows the organization's stated timelines and the payment processor's rules.
Payment-Processor Rules
Refunds are subject to the payment processor's policies and applicable law.
Contact
Questions may be sent to the support email below.
Purchasers are responsible for adapting this policy to their products, payment processor, location, and applicable laws.
Questions?
Contact the organization that provided your learning platform. For platform support from the original creator, visit ronetteaileader.com.
Support email: clientcare@ronetteaileader.com